Call Center & Customer Service Staffing

When customers call, the right people should answer. We can help.

People you need, when you need them.

You need the best talent on your front lines, and you want them fast. Whether handling delicate situations, sensitive information or urgent requests, we find talent to match your company’s unique needs.

Our Exclusive Temp Staffing Agency

“A couple of years ago, SmartTalent helped me staff a new call center in our Seattle office. We saw our initial hiring turnover rates drop from 60% to 20% in the first quarter alone. Needless to say, they are now our exclusive temp staffing agency.”
– SmartTalent Client

Access qualified candidates.

We place people in full-time permanent, temporary and contract-to-hire positions in roles like these:

  • Inbound/Outbound
  • Sales and Sales Support
  • Fulfillment
  • Credit and Collections
  • Internet Support
  • Wireless Phone Support
  • Catalog Customer Service
  • Help Desk Support
  • IT Support

Solutions for Every Customer Service & Call Center Need

Hire full-time.

Build your team with top talent using our direct hire services. Let us handle the recruiting, interviewing and vetting so you can sit back and enjoy highly qualified, full-time employees.

Fill a temporary need.

Meet seasonal surges and varying workforce needs with our temporary & contract staffing services. Got gaps? We’ll fill them.

Try before you buy.

Assess workers on a trial basis with our contract-to-hire services. We’ll deliver qualified candidates and, if you like what you see, we’ll help you hire them.

Minimize management burdens.

Our onsite management services ensure teams deliver top-rated customer experiences every single day.

  • Onboard and oversee contingent workforce
  • Manage payroll
  • Monitor and measure worker performance

Let’s get to work.